FAQ

Getting to Know L Wash

What is JC Soap Company?

We're a small soap business started in 2023 and run by Justin, a 13-year-old entrepreneur. He works on everything from product ideas and scents to labels and packaging. Read more on our About page.

What does L Wash stand for?

Liquid Hand Wash. It's our collection of hand soaps, with different scents, colors, and sizes to choose from.

What's the difference between Essential, Plus, and Pro?

  • L Wash Essential offers a wide choice of individual scents, including Ocean Breeze and Lavender, plus Fresh & Clean, an unscented option.
  • L Wash Plus centers on light grapefruit, available on its own or in blends with scents like bergamot and lemongrass.
  • L Wash Pro pairs a rich, creamy lather with milk-and-honey scents, including Lavender, Coconut, and Lemon blends.

Start with the scent style you enjoy, then choose from the colors and options available on that product's page.

Is there an unscented option?

Yes. Choose Fresh & Clean (Unscented) in the L Wash Essential scent options.

What is L Wash Mini?

L Wash Mini is our compact 4 oz bottle. It's a good fit for guest bathrooms, smaller sinks, or keeping an extra bottle nearby. You can choose from the available scents, colors, and clear/regular or milk-and-honey bases.

What is the Discovery Kit?

The L Wash Discovery Kit includes three 1 oz bottles to try side by side:

  • Fresh & Clean — A simple, unscented option for everyday hand washing.
  • Light Grapefruit — A light citrus scent with a fresh, bright character.
  • Milk & Honey — A warm, softly sweet scent for a comforting everyday touch.

It's a simple way to explore the collection before choosing your next bottle.

How do I use L Wash?

Dispense onto wet hands, lather thoroughly, and rinse with water.

Where can I shop in person?

Visit our Upcoming Events page for confirmed market dates and times. We'd love to see you there.

Where can I find shipping and return information?

Check the store policies linked at the bottom of our website. For help with a specific order, email support@jcsoapcompany.com and include your order number.

Still have a question?

Get in touch. We're happy to help you choose a product or answer a question about your order.